What to Contact Us About
- Rooms. Availability, rates and confirmation for our Deluxe Rooms and Executive Suites — send us your dates and guest numbers through the form above.
- Kwetu Spa. Book ahead if you can. We can arrange treatments before you arrive or through reception — see wellness.
- Conferences and events. Send us delegate numbers, dates and preferred layout — see meetings and events.
- Weddings. See wedding venues in Mbale and send us your date.
- Dining. Non-resident bookings for Masaaba Restaurant, particularly for groups.
Getting Here
We are at Plot 30, Masaba Road, minutes from the Mbale central business district. Kampala to Mbale is roughly 225 km, about four to five hours by road depending on traffic and conditions, following the Kampala–Jinja corridor east. Entebbe International Airport is the main international gateway, with onward travel by road. See Kampala to Mbale and the Mbale travel guide.
Before you travel. We give you check-in and check-out times, deposit and payment terms, cancellation conditions and our child policy in writing when you book, rather than posting them here where a change would leave you working from the wrong version. Ask us at the time of booking so you have the current terms on paper.